Thank you for shopping at Trendingnook.com! We strive to ensure your order is processed and delivered as quickly as possible. Below, you’ll find answers to the most common questions about our shipping process.

1. Order Processing Time
Please allow 2-3 business days for processing and production before your order ships out. You will receive a confirmation email once your order has been shipped, along with a tracking number to monitor your package.

2. Shipping Time
-Average Delivery Time: 5-10 business days after shipping.
Please note that delivery times may vary depending on your location and the shipping method selected at checkout.

3. Shipping Delays
While we make every effort to deliver your order on time, there are circumstances beyond our control that may cause delays, such as:
– Natural disasters
– Severe weather conditions
– Holidays
– Carrier-related issues

We do not guarantee exact delivery dates, as delays may occur once the package is in the hands of the shipping carrier.

-4. Can I Cancel My Order?
Yes! You can cancel your order within 24 hours of placing it without any penalty. To cancel, please email us at [email protected] with the subject line «CANCEL» and include your order number.

If your order has already been shipped, we are unable to cancel it. In this case, you may return the item(s) following our [Return Policy](#) (link to your return policy).

5. Incorrect Shipping Address
If you entered an incorrect address during checkout, please notify us immediately by replying to your order confirmation email or contacting us at [email protected]. We can update your address within 24 hours of receiving your request.

If the order has already been shipped, we cannot change the address, and you may need to place a new order.

6. Damaged Items
We take great care to package every item securely. However, in rare cases (approximately 1 in 1000 orders), items may arrive damaged due to mishandling during transit.

If your item arrives damaged, please contact us at [email protected] with the following information:
– Your order number
– A clear photo of the damaged product

Once verified, we will gladly send a replacement free of charge.

7. Lost or Stolen Packages
If your tracking information shows that your package was delivered but you have not received it, please:
1. Check with your neighbors or building management.
2. Contact your local post office or shipping carrier.

If the package cannot be located, please email us at [email protected], and we will assist you in resolving the issue.

8. International Shipping
We currently ship to [list countries or regions]. Please note:
– Delivery times may vary depending on customs processing in your country.
– Customers are responsible for any customs duties, taxes, or import fees. These charges are not included in the product price or shipping cost.

9. Contact Us
If you have any questions or concerns about your order or our shipping policy, please contact us at:
– Email: [email protected]
– Response Time: We aim to reply within 24 hours.

We’re here to help! 😊

Why Choose Us?
– Fast and reliable processing
– Secure packaging to protect your items
– Friendly customer support

Thank you for choosing Trendingnook.com! We appreciate your trust and look forward to serving you.